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FREQUENTLY ASKED QUESTIONS ABOUT CARPET AND UPHOLSTERY CLEANING

How long does it take to dry?
What Should I Do To Prepare?
What about the furniture should I move i t?
How is Upholstery Cleaned?
What is Scotchgard and is it worth the cost?
Will Scotchgard keep stains from appearing on my carpet?
Will stainmaster carpet need Scotchgard?
What do you think of Chem - Dry?
Why Are There Still Chem - Dry Cleaners?

 F.A.Q'S.

 How long does it take to dry? [BACK]

12-24 Hours is an average. Some dry in three hours. It depends largely on the moisture of the house. Low light usually means moist. Bright and sunny is usually a dry house and the water in the carpets will evaporate quickly. A fan will greatly reduce drying time provided it is moved often.

 What Should I Do To Prepare?  [BACK]

     Take all small things like; magazine racks, plants, toys, clothes, tools, trash cans, baskets and  decorative art items from the carpet and place on non-carpeted area.

What about the furniture should I move i t?  [BACK]

 If you are willing and ABLE feel free to move it to an area that won't be cleaned.
If you want to clean under the furniture and there isnt a place for it dont move it.
We will clean under it. We clean many places in a day and nothing takes more time than to
do it your way, no matter how good your method. We have a method that will
allow us to clean in a minimal amount of time. There are a number of engineers who
would be willing to give us a run for our money but we don't have time to read the blue-
prints. We dont charge more for furniture moving unless it is like a museum, large frame
beds with tricky frames and headboards or china cabinets and bookshelves are to be moved.
25% more for Museum care or unusual amount of furniture. We dont mess with TV consoles
loaded with wires and hi-fi we clean around it unless the cart is obviously stable
( equally for Entertainment centers ).

 How is Upholstery Cleaned?   [BACK]

  
The same way carpet is cleaned with the truck-mounted steam cleaning unit powered
down a little and an Upholstery tool. Different soaps and pre-sprays may vary with
different fabrics. 6-10 hours drying time without fan. one or two hours drying with a fan.
In the sun outside with cushions on a sheet will dry in 30min. to one hour and will kill
all bacteria.


What is Scotchgard and is it worth the cost?   [BACK]

 
Teflon like a no stick frying pan...Its worth it. It makes a barrior between the carpet and
what you spill on the carpet. It allows you to clean stains without the use of soap,
thus eliminating residue.


 Will Scotchgard keep stains from appearing on my carpet?    [BACK]

 
No. The main benefit is the easy cleaning with no return of spots that soaps cause.
Another benefit is the protection of the wear of the carpet that scotchgard provides.

 Will stainmaster carpet need Scotchgard?   [BACK]

  
Tricky question. Scotchgard and Stainmaster are two different companies. Dupont
makes stainmaster and Carpets so they decided to combine them. The protection is
the same the names are changed to protect the innocent. It wears off and should be
reapplied. The Manufacturer will put a clause in the contract of stainmaster that voids
the warranty of the carpet if other than a stainmaster Technition cleans tha carpet.
Here is why. They get extra money from the warranty and people generally dont call
them on it and if they do they say it was ruined by inproper cleaning techniques .
What I would do is not get the warranty and simply spray scotchgard on when you
install the carpet and after every cleaning. Do the Math ...the extra cost to get
Stainmaster the extra cost for the warranty add up to hundreds of dollars.
You could have fresh scotchgard every year for life at that rate and use whoever you want as a
cleaning technition.

 What do you think of Chem - Dry?   [BACK]

 
I think it is substandard and ineffective for typical residents. It was developed for Hospitals and
businesses which are open 24 hours seven days a week. This schedulemakes steam cleaning
difficult due to the high volume foot traffic which isever-present. This method of neccessity has its
drawbacks. It leaves a high residue filmon the carpet which attracts dirt and pastes it down where
a vacuum would normally be able to remove it.This forces the cleaning intervals to be at 3-6 weeks,
a price a hospital must pay due to Laws governing cleanliness ( this goes for Day-Care as well).
The residue is a living hell for most steam cleaners due to its adhesive quality it is very difficult to remove the film of chemicals left behind. If you fell the carpet of a previosly Chem-Dry cleaned 
carpet you will feel it is hard and not supple. If you swirl your hand on it round and round wil pressure you will find a polished hand that is shiny from this residue. If all this isn't sinking in go to the phone book and look at the ratio of dry-cleaning carpets cleaners to all the rest (steam cleaning).The Dry Cleaning method is easy for cleaners to make a business due to low machinary costs and they can make back the initial investment the same week.Its hard to compete with sucessful methods like 
steam cleaning but some people (usually older people who fear Pneumonia )still like it

Why Are There Still Chem - Dry Cleaners?   [BACK]

 
 The Dry Cleaning method is easy for cleaners to make a business  due to low machinery costs and they can make back their initial investment the same week.

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